Refund Policy
This policy applies to business purchases made through ASWAN.
Damaged or incorrect goods
Report damaged, missing or incorrect goods in writing, with photos and your order number, as soon as possible after delivery.
Returns
Returns are only accepted with our prior written approval. Custom-cut or specially ordered items cannot be returned unless faulty.
Refunds
Approved refunds are issued in USD to the original payment method. Shipping, duties and import charges may not be refundable.
Draft – to be reviewed by legal counsel before launch.